What Works

Ottawa Tourism - The Unofficial Museums Campaign

Following the COVID-19 pandemic, Ottawa was ready for a cultural refuel. Enter the Unofficial Museums campaign, an initiative to celebrate the hidden gems within the city. In total, 76 ‘museums’ were opened in a single day as special status was granted to festivals, restaurants, concert venues, attractions, and more. A new dessert shop, First Bite, became the Unofficial Museum of Croffle (croissant + waffle)! Learn more here. Learn about Ottawa's Award entry for Best Placemaking Initiative 

label_outline Destination MarketingPrivate SectorTourism

Fiji: Where Happiness Comes Naturally

Fiji regularly tops the survey for the happiest country in the world. The new positioning highlights Fiji as more than a postcard destination, instead showcasing a genuine perspective on happiness.

Learn about Fiji's Award entry for Best Communication Strategy: Tourism

Taking Wales to the world

For the first time in 64 years, Wales reached the FIFA World Cup finals, and the team took advantage of the momentum with an authentic, people-led campaign to introduce Wales to the world.

Learn about Wales' Award entry for Best Communication Strategy: Place Brand

Your Local Love

A Tinder-branded profile for VisitAarhus allowed the team to engage with their prospective audience on an equal footing with flirtatious communication in search of a perfect holiday match.

Learn about Aarhus, Denmark's Award entry for Best Communication Strategy: Tourism

Six places that are living their sustainable values

People are getting more savvy and are quick to call out organisations who aren’t walking the talk. However, if you can embed your sustainable values throughout your organisation and ensure that your strategy is reflective of your community, it’s possible to make real impact with your approach. Here are some top examples of how cities and nations around the world are making sure that they’re living their sustainable values to lay the path for a more resilient future.

label_outline Citizen EngagementSoft PowerSustainability
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