City Nation Place Americas 2025

  If you would like to nominate a speaker for the agenda, please get in touch by emailing Clare here. You can keep updated with the latest speakers and conference announcements by registering your interest here.

Please note, proposed agenda topics and timings may change as we finalise the line-up of speakers and expert partners.

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    09:00

    Optional Tours

    • 09:30

      Tour A: Area X.O

      Hosted by Invest Ottawa, this is your opportunity to visit and learn about Area XO, a special site which offers an unparalleled ecosystem for entrepreneurs and small businesses. This state-of-the-art test and demonstration facility, strategically located just 12 km from the city centre, stands on a sprawling 1866-acres, occupying the site of a former research farm that is part of the National Capital’s Greenbelt. Operated by Invest Ottawa and bolstered by collaborative efforts from industry, academia, and government, including significant support from the City of Ottawa, Area X.O is more than a facility; it's a catalyst for economic development and technological breakthroughs.  The site offers more than 16 km of urban-configured roadways, a smart city zone, and an advanced drone and robotics test facility, providing a realistic backdrop for rigorous technology testing and a seamless transition from controlled trials to real-world applications. Area X.O not only supports the growth of knowledge-based industries but also fosters an ecosystem of collaboration among startups, multi-nationals, and regulatory bodies. This collaborative environment accelerates the path to commercialization, making it an invaluable asset for economic development in the region and beyond.

    • 09:00

      Tour B: Ottawa Sightseeing Bike Tour

      Get on a bicycle [or an EBike if you need a power boost….!] and truly experience the beauty and history of the walking and cycle-friendly city of Ottawa. Immerse yourself in nature close to the city, visit the most famous attractions and learn about Ottawa’s urban planning from the experienced guides. This will be a relaxed bike ride at a nice pace with a good mix of breaks to take photos and enjoy the views – it’s a perfect tour for riders of all levels. You will ride along the historic Rideau Canal pathway where you can get a beautiful view of Ottawa’s downtown and hear interesting stories. You will cross a scenic bridge towards the province of Quebec, stop at the Instagram-worthy lookout at the Museum of History, cycle through parks, experience Ottawa's architecture and life in New Edinburgh with stops at and the beautiful Rideau Falls and Iconic Rideau Hall. Cycling through the backroads of the Byward market neighbourhood, you will see more of Ottawa’s landmarks and major attractions, including the National Art Gallery, the famous Ottawa spider, and Notre-Dame Cathedral Basilica, ending at Canada’s Parliament Hill.

  • 13:30
  • 13:40

    Working together in Ottawa: Delivering a purposeful, place-led approach to economic development

    Hear how the trade, investment and tourism organisations in Ottawa are formalising their collaborative approach to drive a more cohesive strategy for economic development.

    • Creating new channels for investment across key areas of focus, including storytelling and branding, downtown development, and events
    • Building on the learnings of practical collaboration 
    • Partnering with education and cultural organisations
    Sueling Ching
    Sueling Ching President & CEO, Ottawa Board of Trade
  • 14:20

    Making the economic case for a regional place brand: Mat-Su Valley, Alaska

    • Getting past the perceptions that all you’re buying is a logo and a slogan
    • Creating the vision for the economic, social, and cultural benefits of a place brand strategy
    • Learnings from the process of bringing together diverse places and opinions into a regional place brand
  • 14:40

    Panel discussion: Changing perceptions & working to change the media narrative

  • 15:15

    Refreshments

  • 15:45

    Round Table Discussions: Join a small group of delegates for discussion to share learnings, ideas and insights, moderated by our expert partners.

    Choose from three topics…

    • What’s in a place brand? Leveraging your place narrative to foster rather than hinder co-operation
    • AI – how and where it can make a measurable difference to the success of place marketing 
    • Strategies for maximising the impact of investment in place shaping and development
  • 16:40

    Building DE&I into your strategic DNA: Cayuga County

    Learn from Cayuga County’s successful approach to a more diverse and inclusive tourism development strategy 

    • Achieving community buy-in: working with the right partners and being authentic in your overall approach to diversity, equity and inclusion
    • Developing your tourism product and communications for two audiences – to develop community pride and to build perceptions and awareness of your destination
    • Amplifying your place brand history: how Cayuga County is honouring the Harriet Tubman story
  • 17:05

    Learnings from Costa Rica: How focusing on sustainable values enhances the competitiveness of your place brand

    Our survey of place leaders across North America suggested that 94% believe that having a clear strategy to achieve sustainable development gives a competitive advantage and 60% are at the start of their journey to build SDGs into their planning. What can we learn from Costa Rica, the nation brand with sustainability at its heart? Hear how a sustainable positioning is fuelling investment attraction, creating a world-class tourism product, and building civic pride.

  • 17:30

    Close of Conference

  • 18:00

    Welcome Reception hosted by Ottawa Tourism and Invest Ottawa

  • 08:00

    Optional breakfast briefing

  • 09:00

    Welcome to Day Two

  • 09:10

    Opening keynote: Understanding the impact of creative arts and culture on place reputation

  • 09:35

    Leadership panel: Taking a place-led approach to re-energising city attractiveness and quality of life

    • Proving the economic case for a place-led, unifying identity
    • How a collaborative vision for reinventing city centres can drive more effective investment 
    • Addressing social challenges as an integral part of economic and tourism development

    Panellists will include:

  • 10:15

    Creating the right organisational funding, structure, and collaboration to support destination management: Discover Durham

    • Hear how Discover Durham has achieved changes to funding and created a new organisational structure to deliver the destination management plan
    • What next for Durham Next: delivering community engagement that is sustainable and actionable
    • Learnings from first steps: how can destination management organisations contribute to action to solve social challenges
    Susan Amey
    Susan Amey President & CEO, Discover Durham
  • 10:35

    Refreshments

  • 11:05

    Engaging your community in the challenge to retain and attract talent: Action Greensboro

    Action Greensboro’s “Boomerang Greensboro” strategy was recently recognised as a world-leading approach by the City Nation Place Awards jury.  Learn how this fits into the city’s joined-up approach to retaining and attracting talent….

    • Creating the organisational structure to take the longer-term view on place challenges
    • Working with education partners and the private sector to build a joined-up approach to building, attracting and retaining talent
    • Engaging the community in identifying and communication with potential returning families
    • Overlaying community intelligence with data intelligence to improve targeting of skills
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    11:30

    Breakout sessions

    Choose between breakout sessions to address a broad array of place branding, destination development and marketing, and investment and talent attraction challenges, hosted by our expert partners

    • 11:35

      Session details TBC

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    • 12:15

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  • 12:50

    Lunch

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    13:50

    Breakout sessions

    Choose between breakout sessions to address a broad array of place branding, destination development and marketing, and investment and talent attraction challenges, hosted by our expert partners

    • 13:50

      Session details TBC

    • 13:50

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    • 13:50

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    • 14:30

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    • 14:30

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  • 15:05

    Refreshments

  • 15:30

    Leveraging events to drive economic development and build place reputation

    Panellists include:

  • 16:00

    Ensuring that sporting and consumer events deliver on their economic promise

  • 16:35

    Closing Keynote

  • 17:10

    Key takeaways and close of conference

  • 17:15

    Closing drinks & farewells